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CNA419 - Monitoring and Measuring Performance

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CNA419 - Monitoring and Measuring Performance

Offered By: Health Science

Lecturer: Ugenthiri Naiker

Unit Code: CNA419

Unit Info

Key
PDF Utas Catalogue Other
DOC Web Link

https://www.safetyandquality.gov.au/wp-content/uploads/2011/09/NSQHS-Standards-Sept-2012.pdf ACSQHC, 2012, 'National safety and quality health service standards [ebook]', Australian Commission on Safety and Quality in Health Care

CNA419-1550-5154-2018-27-1.pdf Ashok, Mahima et al., 2018, 'Framework for Research on Implementation of Process Redesigns', Quality management in health care, 27, 17-23

https://www.safetyandquality.gov.au/wp-content/uploads/2010/01/National-Safety-and-Quality-Health-Service-Standards-and-their-use-in-a-Model-National-Accreditation-Scheme-Consultation-Regulatory-Impact-Statement-September-2010.pdf Australian Commission on Safety and Quality in Health Care , 2010, 'National Safety and Quality Health Service Standards and their use in a Model National Accreditation Scheme : Consultation Regulatory Impact Statement ', .

https://www.safetyandquality.gov.au/wp-content/uploads/2009/01/Developing-a-Safety-and-Quality-Framework-for-Australia.pdf Australian Commission on Safety and Quality in Health Care , 2010, 'Developing a safety and quality framework for Australia', .

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2690367/?report=classic Bentley, T. G. K. et al., 2008, 'Waste in the U.S. health care system : a conceptual framework', Milbank quarterly, 86, 4, 629-659

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2464836/ Best, M ; Neuhauser, D, 2006, 'Walter A Shewhart, 1924, and the Hawthorne factory', BMJ quality & safety, 15, 2, 142–143

https://www.sharedcarelearningcentre.ca/wp-content/uploads/2018/01/Enhancing-Project-Spread-and-Sustainability-CEC-2008.pdf Clinical Excellence Commission (CEC), 2008, 'Enhancing project spread and sustainability : A companion to the easy guide to clinical practice improvement', .

http://ezproxy.utas.edu.au/login?url=http://ovidsp.ovid.com.ezproxy.utas.edu.au/ovidweb.cgi?T=JS&CSC=Y&NEWS=N&PAGE=fulltext&AN=00006324-200409000-00011&D=ovft&PDF=y Cousens, Simon N et al, 2004, 'A Simple Model to Predict the Sensitivity to Change of Visual Acuity Measurements', Optometry and vision science , 81, 9, 673-677

http://ieomsociety.org/ieom2014/pdfs/398.pdf El-Hashmi, K. N., Gnieber, O. K., 2014, 'Appling process capability analysis in measuring clinical laboratory quality : a six sigma project', ., 1780-1789

https://www.dpc.nsw.gov.au/publications/special-commissions-of-inquiry/special-commission-of-inquiry-into-acute-care-services-in-new-south-wales-public-hospitals/ Garling, P., 2008, 'Acute Care Services in NSW Public Hospitals', Final report of the Special Commission of Inquiry

https://www.researchgate.net/publication/269081562_Wisdom_-_the_blurry_top_of_human_cognition_in_the_DIKW-model Hoppe, A, Seising, R, Nürnberger, A & Wenzel, C 'Wisdom - the blurry top of human cognition in the DIKW-model?', 7th Conference of the European Society for Fuzzy Logic and Technology, Aix-les-Bains, France

https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/04_concept_and_use_of_the_process_approach_for_management_systems.pdf International Organisation for Standardisation , 2008, 'ISO 9000 Introduction and Support Package: Guidance on the Concept and Use of the Process Approach for management systems', .

https://www.publish.csiro.au/ah/pdf/AH18050 Johnson A, Clay-Williams R and Lane P , 2019, 'Framework for better care: reconciling approaches to patient safety and quality ', Australian Health Review, 43, 653–655

http://onlinelibrary.wiley.com.ezproxy.utas.edu.au/doi/10.1002/jhm.68/abstract Kim, C.S. et al., 2006, 'Lean Health Care: What Can Hospitals Learn From a World-Class Automaker? ', Journal of hospital medicine, 1, 3, 191-199

http://qualitysafety.bmj.com/content/23/11/880.extract?sid=76738b85-f05f-43dc-a0c2-518426d48b5d Lawton, R. et al., 2014, 'Positive deviance : a different approach to achieving patient safety ', BMJ quality & safety, 23, 11, 880-883

CNA419-0952-6862-2018-31-8A.pdf Noor Hazilah Abd Manaf, Selim Ahmed, 2018, 'Effect of Lean Six Sigma on quality performance in Malaysian hospitals', International journal of health care quality assurance, 31, 973-987

http://link.galegroup.com/apps/doc/A318345731/AONE?u=utas1&sid=AONE&xid=94878987 Toussaint, J. S., Berry, L. L., 2013, 'The promise of Lean in health care ', Mayo Clinic proceedings, 88, 1, 74-82