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CNA420 - The Quality Culture and implementing quality improvements
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CNA420 - The Quality Culture and implementing quality improvements
Offered By: Nursing and Midwifery
Lecturer: Ms Jo Jones
Unit Code: CNA420
Utas Catalogue | Other | ||||
DOC | Web Link |
Berwick, D. M., 2013, 'Promising care : how we can rescue health care by improving it [ebook]', .
Hollnagel, E., 2014, 'Safety-I and safety-II : the past and future of safety management [ebook]', .
Hollnagel, E., Braithwaite, J., Wears, R. L., 2013, 'Resilient health care [ebook]', .
Kilman, R.H. 1985, Gaining control of corporate culture, Jossey-Bass
Kohn, L. T. et al., 2000, 'To err is human : building a safer health system [ebook]', .
Kotter, J. P. , 2008, 'Corporate culture and performance [ebook]', .
Kotter, John P. c1992, Corporate culture and performance, Free Press, New York
Martin, J., 2002, 'Organizational culture : mapping the terrain [ebook]', .
Martin, J., 1992, 'Cultures in organizations : three perspectives [ebook]', .
Reason, J., 1997, 'Managing the risks of organizational accidents [ebook]', .
Reason, James 1997, Managing the risks of organizational accidents, Ashgate, Aldershot
Schein, E. H. , 2013, 'Humble inquiry : the gentle art of asking instead of telling [ebook]', .
Trice, Harrison M. c1993, Occupational subcultures in the workplace, ILR Press, Ithaca, N.Y.